Four Points by Sheraton Surabaya


Location JL. Embong Malang 25-31, Surabaya, East Java, 60261, Indonesia   •  Weather:   

Local Time Phone 03199205400/ 5477488 Hotel Reservations 08071088888


Exterior of Four Points by Sheraton Surabaya
Premium Room
Outdoor Swimming Pool
Outdoor Swimming Pool
Deluxe Room
Lobby Lounge
Lime Restaurant
24-hour Fitness Center
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1 Room, 1 Adults, 0 Children

- 1 +
Adults / Room
- 1 +
Children / Room (Age 0 - 12)
- 0 +


Located in the heart of Surabaya and right above Tunjungan Plaza, we guarantee you will have a great stay with us whether you are travelling leisurely or on a business trip. Relax in comfort in our 293 cozy guest rooms and suites. Complete your stay with us by enjoying delicious meals in Lime or simply relax at Lobby Lounge.

Why book with us?

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Guest Reviews

Hear from our guests about their stay from 24 verified guest reviews

Authentic Reviews

92%of our guests
recommend this hotel


I am visiting this hotel for business and the hotel has corporate rate with my company. Overall i am really happy for the hospitality provided by the hotel staff, there were many good hotel in surabaya, but the thing that can be distinguished and value added are the customer centricity that i experienced here, i would like to praise the service provided by the team in the lime restaurant, to be specific, Leonny whom assist me to get the food that i need everyday during my stay, as well as giving suggestion about the nutrients in the food itself because i am a health concerns, i was staying there for 19 days, she was able to make me taste the same food with different varieties everyday without i feel bored. And she was very friendly. The assistance that Leonny provided is beyond my expectation, please cascade my gratitude to her. I also would like to praise afrianny whom always greet me everyday in lime with nice smile. Pedro whom always fill my water and ask if i need anything else, chef that i dont remembered the name whom always greet and make egg benedict and noodles, and crepes. The breakfast team was the team i encounter everyday, apart from that, i held meeting there and the help from grace was appreciated to make my meetings went smoothly. Overall i am very delighted when i stay there.

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4.5 /5

  • Room Comfort

  • Hotel Staff

  • Quality of Sleep

  • Facilities

  • SPG Recognition

  • Food & Beverage

Rooms & Suites

From IDR 860000
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Deluxe Room Deluxe Room

0 - 28 m

Bed Options
Sleeps 3
From IDR 1125000
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Premium Room Premium Room

0 - 40 m

Bed Options
Sleeps 3
From IDR 1675000
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Premium Suite Room Premium Suite Room

0 - 53 m

Sleeps 3
From IDR 860000

Deluxe Room

0 - 28 m

Bed Options
Sleeps 0
From IDR 1125000

Premium Room

0 - 40 m

Bed Options
Sleeps 3
From IDR 1675000

Premium Suite Room

0 - 53 m

Bed Options
Sleeps 3

Hotel Information

  • Check in: 3 PM
  • Check out: 12 PM
  • Valet parking Rp 50.000 one-time visit
  • Drop off at Tunjungan Plaza 4
  • Parking through TP 5, and drop off to 6th floor
  • Phone number +62 31 547 7488
  • Phone number +62 31 992 054 00
  • SPG Category 1

Hotel Features

  • 293 guest rooms including 29 suites
  • Free Wi-Fi throughout the hotel area
  • Restaurant - Lime
  • Lobby Lounge - The Best Brews™
  • Delicatessen - Wrapped
  • Meeting Spaces
  • On-site 24hr Fitness Centre
  • Disability Accessible Facilities
  • Outdoor Pool

Location & Map


Our hotel is located in the heart of Surabaya and close to many local attractions. Take a look on our recommendations here.

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What's Nearby

  1. Domestic Flight Terminal
  2. International Flight Terminal
  3. Colors
  4. Penthouse
  5. Apsari Park
  6. Bank Indonesia Library
  7. Cheng Ho Mosque
  8. Ciputra Waterpark
  9. Friendship Park
  10. Ijen Crater
  11. Kenjeran Beach
  12. Kenjeran Water Fountain Park
  13. Mangrove Ecotourism
  14. Mount Bromo
  15. Mundu Park
  16. Museum Kapal Selam
  17. Paralayang (paragliding) Excursion
  18. Surabaya Town Square
  19. Suramadu Bridge
  20. House of Sampoerna
  21. Museum Mpu Tantular
  22. Museum Sepuluh November
  23. Suryo Governor Monument
  24. Tunjungan City Museum
  25. Gubeng Train Station
  26. Airlangga University
  27. Ciputra University
  28. ITS (Institute Technology 10 November)
  29. Ciputra World Surabaya
  30. Jembatan Merah Plaza (Red Bridge Plaza)
  31. Pasar Atom Mall
  32. Tunjungan Plaza

Things to do in Surabaya

How To Get Here

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Start your day with a great place to eat. When looking forward to a great experience of dining in Surabaya be sure to visit one of our unique venues. The Lime, Lobby Lounge, and Wrapped.

For reservations, please contact us by phone 031 547 7488

  • Lime
  • Lobby Lounge
  • Wrapped


031 547 7488

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Lobby Lounge

031 547 7488

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031 547 7488

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Hours Of Operation

Meetings & Events


Meetings don't have to be complicated. For those in search of Surabaya meeting rooms, allow us to take care of all the details for your next event and meeting at Four Points by Sheraton Surabaya

  • 683 square-meter of space
  • 7 meeting rooms
  • Integrated sound and visual system
  • High-speed wireless internet access in all meeting rooms